Contact us

Contact Customer Service in the way that suits you.

Customer service is at the heart of everything we do, and will use your feedback to improve what we do and how we do it.

We welcome your feedback, questions, comments and complaints.

Hearing or speech impairment

If you have a hearing or speech impairment, you can contact us through one of the options below.

  • Voice calls or telephone typewriter (TTY) call 133 677 then ask for 13 77 88.
  • Speak and listen service call 1300 555 727 then ask for 13 77 88.
  • SMS relay service on 0423 677 767 then type 13 77 88.
  • Make an internet relay call then type 13 77 88.

Phone

Call us on 13 77 88 from Monday to Friday between 7:00am and 7:00pm (Sydney time).

Media enquiries

For all media enquiries, please email media@customerservice.nsw.gov.au or call 0438 108 797.

In person

To visit us in person use our service centre locator.

Mail

Write to us at:

Service NSW
GPO Box 7057
Sydney NSW 2001


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